How Our Client Transformed Inconsistent Insurance Data into a Unified, Insight-Driven System

Case Study Info >

Industry
Insurance Brokerage

Solution Category
Automation & Dashboarding

Background

Client, an Australian insurance brokerage, faced delays and inefficiencies due to messy data from multiple insurers. To scale operations and deliver faster insights, Founder turned to automation and dashboarding.

Challenge

Delivering timely, insight-driven reports to corporate clients while managing large volumes of inconsistent data from multiple insurers.

The Problem:
Client received insurance data in .xls files from multiple providers across different client accounts. Each dataset had:
– Varying structures
– Manual errors
– No centralized system
Preparing reports required hours of manual cleanup, limiting scalability and delaying client deliverables.

Automation:
Client struggled with fragmented data spread across multiple tabs and sheets. This siloed approach made it difficult to get a holistic view of insurance onboarding and exit data, slowing down workflows and increasing the risk of errors.

Reporting:
Locating critical company details such as revenue, net commission, averages, and other performance indicators was cumbersome and time-consuming. The lack of a centralized, intuitive interface meant stakeholders often faced delays in accessing the insights needed to make timely decisions.

Our Approach

We built an end-to-end automation and reporting system, tailored to Client’s workflow:

Automated File Pipeline
– Setup automated system to upload excel files to respective google drive locations
– Mapped and appended data to a centralized google Sheet
– Automated data enrichment and application of business rules
– Categorized data for each client of Client (A, B, C, D)

Looker Studio Dashboards
– Fully dynamic, auto-refreshing every 15 minutes
– Visualized:
– New vs. Exited Employees
– Program-wise enrollments
– Insurance trends over time
– Empowered Client to deliver reports with clarity and speed

Results Delivered
– 90% reduction in manual work for data preparation
Consistent, professional dashboards for each corporate client
– Positioned Client as a data-forward partner to HR teams
– Freed up Founder’s time to focus on strategic growth, not spreadsheets

Impact Delivered

MetricBeforeAfter
Time to generate reports4–5 hours< 5 minutes
Reporting accuracy75%99%
Visibility across insurersLimitedReal-time with filters

Additional Benefits

  • Improved data consistency by eliminating manual copying and pasting across spreadsheets
  • Reduced data retrieval time significantly, accelerating report generation
  • Enhanced user experience with a single source of truth for all insurance metrics
  • Strengthened data governance and security by limiting data fragmentation
  • Facilitated cross-functional collaboration by providing unified access to up-to-date data
  • Provided scalability for future data sources and reporting needs without additional manual effort

Impact Overview

Faster, Smarter Decision Making

Accelerated Report Delivery

Time & Cost Efficient

Have a Project in Mind?
Let’s Talk.