Automated business processes

Healthcare

Prior Authorization and Claims Automation for Practices

Authorizations tracked against hours used, renewals on time, and denials worked by reason.

01

Stop losing revenue to lapsed authorizations and unworked denials

For most therapy and outpatient practices, the expensive mistakes are not clinical. An authorization runs out while sessions carry on. A renewal request sits in someone's inbox. A claim is denied for a reason nobody records, so the same denial happens next month.

We automate the tracking around authorizations and claims. Every authorization is followed against the hours actually delivered, renewals start before coverage lapses, and denials are captured by reason and linked to their fix. Your team still makes the calls to payers; the system makes sure they are the right calls, made in time.

Authorization tracker with hours remaining and claims follow-up by denial reason

02

What gets automated

  • Hours used against hours approved

    Delivered sessions counted against each authorization by client and service code, so nobody works past coverage by accident.

    • Live remaining hours per client
    • Warnings before a session exceeds coverage
    • Works from your session or EHR export
  • Renewal alerts

    Expiring authorizations flagged 30 and 14 days out, with the renewal request tracked until the payer approves it.

    • Alerts to the right staff member
    • Request status from draft to approved
    • Supporting documents attached
  • Claim status follow-up

    Every claim followed from submission to payment, with anything stuck past your threshold surfaced for action.

    • Status from your clearinghouse or billing export
    • Aged claims by payer
    • Paid, pending, denied at a glance
  • Denials worked by reason

    Denial reasons read from remittance files and grouped, so the causes you can fix, such as expired authorizations or missing modifiers, get fixed at the source.

    • Denials grouped by cause
    • Each denial linked to its fix
    • Resubmissions tracked
  • Clean claims before submission

    Sessions checked for the usual rejection causes before they go to billing: missing authorization, units over the approved amount, missing fields.

    • Rules your biller agrees
    • Exceptions listed, not buried
    • Fewer first-pass rejections
  • Revenue visibility

    Authorization coverage, claims in flight and denial rates on one dashboard for the practice owner.

    • By payer, clinician and service
    • Trends month over month
    • Numbers that match your billing

03

Works with what you already use

Session and scheduling exports from your EHR or practice management system
Remittance (835) and claim status files from your clearinghouse
The authorization spreadsheet your team keeps today
Google Workspace or Microsoft 365, covered by your BAA

04

Questions about authorization and claims automation

Do you submit authorizations or claims to payers?
No. Submission stays with your team, your biller or your clearinghouse. We automate the tracking, checking and follow-up around it, which is where most lost revenue comes from.
Which practices is this for?
US outpatient and therapy practices billing against authorizations: ABA, speech, occupational and physical therapy, and behavioral health.
Do we need to change our billing system?
No. We work from the exports and files your current systems already produce.
How is PHI protected?
The automation runs in your own BAA-covered environment, access is limited by role, and all building and testing uses de-identified data. No real patient data is used in demos or shared outside your systems.

Where does revenue slip in your practice?

Tell us how authorizations and claims are tracked today. We will come back with what automating the follow-up would look like.

A reply from a consultant, usually within one working day. Please do not include any patient information.

Part of our Healthcare Practice Automation hub. Start with our healthcare workflow automation.

Get started

Tell us where the week goes

Two weeks, fixed scope, a costed plan at the end. No obligation after it.

  • We map your workflows and where the time actually goes
  • You get the three that cost the most, with what automating them takes
  • Delivered as a document, in 5 to 7 working days

We reply from [email protected], usually within one working day. We do not add you to a mailing list.

Tell us where the week goes

A digital audit maps your workflows, names the three that cost the most time, and prices what it takes to automate them. No obligation after it.