AI workflows
AI Workflow Automation, Built and Run for You
AI workflows that read, decide and act across your systems, built and then run for you.
01
AI workflows that keep working after launch
An AI workflow is an automated process where an AI model handles the steps that used to need a person's judgement: reading an email or document, deciding what it is, extracting the details, and drafting a reply or record. Rules and ordinary automation handle everything around it, and a person reviews anything the AI is not sure about.
We build AI workflows on n8n, Zapier and Make or custom code, connected to the systems you already use. Then, unlike a one-off project, we keep running them: monitoring every day, fixing what breaks, tuning prompts as your cases change, and reporting what the workflows saved. For open-ended tasks that need an AI to plan its own steps, see AI agent development.
02
AI workflows we build and run
Email and inbox triage
Incoming email read, classified, routed to the right person or queue, with a draft reply ready.
- Intent and urgency detected
- Attachments filed
- Draft replies for approval
Document processing
Invoices, orders, forms and contracts read, checked against your rules and entered into your systems.
- Data extracted and validated
- Mismatches flagged
- Straight into ERP or CRM
Lead qualification
New leads enriched, scored and routed, with a short summary for the salesperson.
- Company and fit research
- Scoring you control
- CRM updated automatically
Support replies
Common questions answered from your own help content, with harder ones handed to a person.
- Answers grounded in your docs
- Escalation rules
- Every reply logged
Report generation
Weekly and monthly reports drafted from your data, with the commentary written for you to check.
- Figures pulled automatically
- Narrative drafted
- Sent on schedule
Data clean-up and enrichment
Messy records standardised, deduplicated and enriched as they arrive, not in a yearly clean-up.
- Names and addresses standardised
- Duplicates caught
- Missing fields filled
03
One-off build or managed AI workflow service?
AI workflows drift: inputs change, models are updated, new edge cases appear. That is why we offer them as a managed service as well as a one-off build.
| One-off build | Managed AI workflow service | |
|---|---|---|
| What you get | The workflow, documented and handed over | The workflow, plus us running and improving it |
| Monitoring | Your team | Daily, by us, with alerts on failure |
| When something breaks | Your team fixes it, or a new request to us | Fixed by us, usually before you notice |
| Prompt and rule tuning | Not included | Ongoing, as your cases change |
| New cases and small changes | New project | Included within the plan |
| Reporting | None | Monthly: volumes, time saved, exceptions |
| Pricing | Fixed project fee | Setup fee plus a monthly plan scoped to your workflows |
| Best for | Stable processes with an in-house technical owner | Teams that want the outcome without maintaining it |
04
How we set up an AI workflow
Pick the workflow
The high-volume task where AI saves the most time, with examples of good output.
Build and test on real cases
Accuracy measured on your past examples before anything runs live.
Launch with a person in the loop
Low-confidence cases go to review; the threshold moves as accuracy is proven.
Run, monitor, improve
On the managed plan we watch it daily, fix failures, tune it monthly and report the results.
05
AI workflow automation questions
What is an AI workflow?
What is the difference between AI workflows and agentic workflows?
How is AI workflow automation different from regular automation?
What does AI workflow automation as a service include?
Which tools do you build AI workflows with?
Is our data safe in an AI workflow?
Tell us which task your team repeats every day
Describe the task and roughly how often it happens. We will come back with how an AI workflow would handle it, what it would save, and what a managed plan would cover.
A reply from a consultant, usually within one working day.
Part of our AI Automation hub. Start with our AI automation agency.
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Get started
Tell us where the week goes
Two weeks, fixed scope, a costed plan at the end. No obligation after it.
- We map your workflows and where the time actually goes
- You get the three that cost the most, with what automating them takes
- Delivered as a document, in 5 to 7 working days
Tell us where the week goes
A digital audit maps your workflows, names the three that cost the most time, and prices what it takes to automate them. No obligation after it.