Salesforce Consulting Services for Data, Automation and Analytics

Most Salesforce orgs we are asked to look at were configured well enough on day one. The trouble starts later: duplicate accounts from three imports, fields nobody fills in, automation built by four different admins, and reports that disagree with the warehouse. Users stop trusting it and go back to spreadsheets.

Greenwolf works on the part of Salesforce that decides whether it is useful: the data going in, the automation that moves it, and the reporting that comes out. We integrate Salesforce with your ERP, warehouse and operational systems, clean and de-duplicate what is already there, rebuild fragile automation in Flow, and build analytics leadership can act on. For pharma and medtech teams we also work in Life Sciences Cloud and alongside Veeva, drawing on our founder's background in pharma commercial operations consulting at ZS.

Salesforce Data Cloud brings records from Salesforce and outside systems together, resolves identities into unified profiles, and makes them available to automation, analytics and AI. At Dreamforce in October 2025 Salesforce renamed it Data 360 and positioned it as the data foundation for Agentforce, its AI agent platform.

It is useful when you need a unified customer profile inside Salesforce itself. It does not replace a warehouse, and it does not fix bad source data: identity resolution is only as good as the identifiers and rules behind it. We help teams decide what belongs in Data Cloud and what belongs in Snowflake or Databricks, and keep the two consistent. Salesforce also completed its acquisition of Informatica in November 2025; if you are weighing a full MDM platform, see enterprise MDM with Informatica and Reltio.

Salesforce Life Sciences Cloud is Salesforce's industry product for pharma and medtech, covering commercial, medical, clinical and patient services work. Salesforce first announced it in October 2023, and in 2024 agreed to license IQVIA's OCE CRM software to speed up the customer engagement piece. Life Sciences Cloud for Customer Engagement, the field CRM for pharma reps and key account teams, became generally available in October 2025, covering account and territory management, engagement planning, content and closed loop marketing, sample management, medical inquiries and an offline iPad app. As of late 2026, Salesforce markets the product as Agentforce Life Sciences (formerly Life Sciences Cloud), and several large pharma companies have publicly selected it.

Its arrival matters because Veeva, the long-standing pharma CRM, is moving its customers off the Salesforce platform to its own Vault CRM. Many pharma companies are therefore choosing between Vault CRM and Life Sciences Cloud for the first time in over a decade. We do not sell either licence; we do the data work that decides whether either succeeds: migrating and reconciling account, call and sample history, keeping the HCP and HCO master consistent, and rebuilding field and brand reporting. See Veeva CRM data integration for the Veeva side of that decision.

Health Cloud is Salesforce's product for providers, payers and patient services teams. For pharma hub and patient support programs, we integrate Health Cloud or Service Cloud case data with specialty pharmacy and hub feeds, so case status, benefits verification and time to therapy are reported from one model. That is the pattern behind our specialty pharmacy data analytics work.